Shipping, Refunds & Returns

Terms & Conditions

Welcome to Ludika Social Marketing  -Cayana Coffee NZ

Thank you for choosing us. Please review our terms and conditions for using our website and purchasing our products to ensure a smooth experience.

Updates to Terms and Conditions

We may update these terms and conditions periodically. By using our website, you agree to the latest version.

Product Descriptions

We aim for accurate product descriptions, but minor discrepancies may occur. Please let us know of any errors, and we’ll correct them.

Product Availability

Product availability may change without notice. If an item is unavailable after you order, we will inform you and offer alternatives if possible.

Ordering Process

To place an order, please complete the online order form with your information. After your order is processed, you will receive a confirmation email detailing your order.

Payment

We accept credit and debit cards, PayPal, Afterpay, and POLI through our secure payment gateway. Prices include taxes and duties but exclude shipping charges.

Order Cancellation

In case of a pricing error or incorrect product information, we reserve the right to cancel the transaction and will promptly refund any charges made.

Site Access and Content

We aim for accuracy but can’t guarantee the completeness of our website’s information. Content reproduction or distribution requires prior written permission.

Price Changes

We reserve the right to change prices without prior notice.

Trade Limitations

Products purchased through our website are meant solely for your personal enjoyment and may not be resold without prior agreement. Thank you for understanding and supporting our commitment to quality and authenticity.

Disclaimers

We aim for accuracy but do not guarantee the completeness of information on our website. Third-party content is the responsibility of its owners.

Limitation of Liability

Our liability is strictly limited to supplying goods or issuing a refund. We will not be responsible for any consequential losses arising from the use of our products.

Need help?

Contact us at [email protected] for questions related to refunds and returns.