Shipping, Refunds & Returns
Privacy Policy
Why We Need Your Personal Information
We collect your personal information to process your orders and to send you newsletters if you have signed up for them.
We respect your right to privacy. Any personal information you provide during a purchase or signup will be treated confidentially.
All communications you receive from us will include an option to unsubscribe. If you wish to unsubscribe, you can also email us at [email protected]
We will not disclose your personal information to other companies or individuals. Your information will only be shared with delivery companies, and only to the extent necessary for them to complete your delivery.
Email Address
If you provide us with your email during the purchase process, we will retain it on file. We will not share this email with anyone else. We will use it to contact you regarding your order or, with your permission, to send you promotions or newsletters.
Security
At Ludika Social Marketing – Cafe Cayana NZ, we take the protection of your personal information seriously, and we have implemented safeguards to keep it safe.
We use SSL (Secure Sockets Layer) technology to encrypt your information when receiving or transferring details on our site. When you make an online purchase, a small padlock symbol will appear next to the URL in your browser, indicating that the SSL security system is active. This ensures that your sensitive information is not accessible to outside parties.
Removing Your Name from Our Mailing List
If at any time you would like to stop receiving communications from us, simply click the ‘unsubscribe’ button included in our newsletters or promotional materials, or you can email us directly.
Cookies
Our website uses cookies to enhance your browsing experience by recognizing when you visit our site. This data helps us understand which areas of the website interest you the most.
These cookies do not track your individual information. While all websites utilize cookies, you can change your browser settings to disable them. However, this may affect the functionality of your experience when visiting websites in the future.
Need help?
Contact us at [email protected] for questions related to refunds and returns.